Hi, I looked through your Christmas merchandise and I couldn't find individual ornaments. Where are they?
Everything we have for Christmas is in that section. I didn't notice any individual ornaments either, just sets.
Oh, well you had individual ornaments last year.
Yes, I remember those.
Is it possible there are some in the back?
No, everything we have received for Christmas is in that section. We may receive more ornaments as the season progresses, but what you see is all we have for now.
Oh. Well would it be possible for me to speak to a manager or someone knowledgeable about Christmas?